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Definitions |
Q. What is Backflow?
A. Backflow is the reverse flow of water or other substances into the water supply.
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Q. What is a Cross Connection?
A. A cross connection is any connection between a public water system, and any source of "non-potable" or "non-drinkable" liquid ,solid or gas.
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Q. What is Backpressure?
A. Backflow resulting from pressures greater than the public water supply pressure.
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Q. What is Backsiphonage?
A. Backflow resulting from negative pressures in the distributing pipes of a public water supply.
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General |
Q. What can cause a backflow condition?
A. A backflow condition can happen in many ways. Some common causes include loss of pressure in the water supply from water use at a nearby fire, a broken water main, or backpressure from and elevated plumbing fixture, fire sprinkler or lawn sprinkler.
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Q. How often does a device need testing?
A. The Health Department requires devices to be tested on an annual basis. We provide this test at a very reasonable cost.
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Q. Why should I have my device tested?
A. The State of Connecticut Department of Public Health requires annual testing of backflow prevention devices by licensed technicians.
Your backflow device is installed to protect your family and the public water supply.
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Rates/Billing |
Q. How much is the test?
A. The cost for testing a residential backflow preventer located outside and accessible to our technicians is $51.95.
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Q. How do I pay for my test?
A. If you requested your test online, you will recieve your invoice via E-mail after we have tested your device. If you requested the test by phone it will arrive by mail.
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Q. Are there any additional charges?
A. If your device has never been tested there is an additional charge of $10.00 to install test ports on your device. This is a one time charge, and the test ports remain installed for future testing.
If your device fails the test and requires service/repair or if your device is not accessible.
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General |
Q. What if my backflow prevnter fails the test?
A. If your backflow preventer fails the test it will require service and/or repair. The device will then need to be re-tested.
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